Authenticity guarantee
Authentic. Every time. Guaranteed.
Every item is checked by hand and verified before it leaves us. And if anything is ever not right, we will make it right.
- 10,000+ Happy customers
- Verified Before dispatch
- 14 days Free, easy returns
Our guarantee
Every order that leaves Hoodlums has my name behind it. If anything is ever not right, I will sort it. Personally.
Every item we sell is 100% authentic and verified before it is dispatched. If you ever have a problem with an order, get in touch and we will put it right.
The Hoodlums teamHoodlums UK
- Authenticity 100% guaranteed
- Not authentic? Your money back
- Any issue Sorted personally
The process
How we authenticate
Every item goes through the same multi-step check before it is dispatched. Nothing ships until it passes.
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Step 01
Sourced from trusted suppliers
We buy from official retailers, premium boutiques and verified resell companies, plus our trusted network of sellers.
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Step 02
Inspected by hand
When an item arrives, our authenticators compare it against the listing title, description and images, checking the materials, stitching, logos, soles, heel tabs and laces by hand.
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Step 03
Tags, labels and codes
Size labels, tags and product codes are checked to make sure they match the item, the box and the listing.
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Step 04
Packaging and accessories
The box, packaging and any accessories that come with the item are inspected too, so it arrives exactly as described.
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Step 05
Verified, then dispatched
Only once an item has passed every check is it packed and sent to you, fully tracked from our door to yours.
What we check
Checked category by category
Different products need different checks. Here is what our team looks at for each category we sell.
Sneakers
From everyday runners to limited releases, every pair is checked the same way.
- Box label matches the pair, size and style code
- Size tags and inner labels
- Stitching, panels and overall shape
- Logos, branding and heel tabs
- Soles, midsoles and outsoles
- Laces, insoles and any extras
Streetwear
Hoodies, tees, tracksuits and outerwear from the brands you know.
- Neck labels and care tags
- Stitching and seams
- Prints, embroidery and graphics
- Fabric, weight and finish
- Zips, drawcords and hardware
- Swing tags and packaging
Bags
Including Goyard, where the details are everything.
- Canvas pattern, print and alignment
- Leather trims and edges
- Stitching quality and consistency
- Hardware, engravings and heat stamps
- Interior details and markings
- Dust bag and accessories
Watches
Including Swatch, checked from the strap to the packaging.
- Case, dial and strap details
- Printing, logos and finish
- Model details match the listing
- Box, packaging and paperwork
- Condition of every part
Cards and collectables
Pokémon TCG and Labubu collectables.
- Factory seals and wrapping on sealed product
- Print quality, colours and finish
- Box, packaging and artwork
- Figure and accessory details on Labubu
- Item matches the listing exactly
Customer reviews
10,000+ happy customers
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Ordered some Nike P-6000 Anthracite recently from Hoodlums. Delivered promptly, but unfortunately not the right size for me. Sorting a return and refund was easily arranged.
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Such great service using hoodlums uk answered my queries very fast and informative would 100% recommend using this company and will definitely be ordering again
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Everything I have ordered has been amazing quality and fast service nothing has ever been wrong always just like the pictures. Can't go wrong with them.
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Great experience best in the business. Can never go wrong with the service. Always arrive on time. Quality pricing so can never complain.
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Amazing service from enquiring about the product to getting same day delivery to my door step. Hoodlums is now my go to shopper since I can also use alternative payment methods.
Our promise
Shopping with us, made easy
- Free UK delivery over £100Standard delivery is free on every UK order over £100, and every order is fully tracked.Delivery information
- Free, easy returnsReturn within 14 days of delivery. Items must be unworn with tags attached. Pre-loved items are final sale.Returns policy
- Secure checkoutPay safely through our encrypted checkout, with Shop Pay and Klarna available.
- Real people to talk toQuestions before or after you buy? Email support@hoodlumsuk.com or message us on Instagram @hoodlum.uk.Contact us
Questions
Authenticity FAQs
Can't find your answer? Email support@hoodlumsuk.com or message us on Instagram @hoodlum.uk.
Is everything you sell authentic?
Yes. Every item we sell is 100% authentic and is verified by our team before it is dispatched. If an item were ever found not to be authentic, you would get your money back.
How do you authenticate items?
Every item goes through the same multi-step check. We compare it against the listing and inspect the materials, stitching, logos, labels, tags, product codes, packaging and accessories by hand. Only once it passes every check is it dispatched.
Where does your stock come from?
We source from official retailers, premium boutiques, verified resell companies and our trusted network of sellers.
What if there is ever a problem with my order?
Get in touch and we will sort it. Our founder personally stands behind every order, so if anything is ever not right, it will be put right. Email support@hoodlumsuk.com or use our contact page.
Can I ask for verification details before I buy?
Of course. If you would like verification details on an item before you order, contact our team and we will get back to you as soon as we can.
What is your returns policy?
Returns are free and easy within 14 days of delivery. Items must be unworn with all original tags attached. Pre-loved items are final sale, although our authenticity guarantee still applies. See our full returns policy.
Do you offer free delivery?
Yes. Standard UK delivery is free on orders over £100. Express delivery is available at checkout, and every order is fully tracked. See our delivery information.
Are you affiliated with the brands you sell?
No. Hoodlums UK is an independent retailer and is not affiliated with or endorsed by the brands we stock. That independence is exactly why we check every item ourselves.
100% authentic, 100% of the time
Shop with total confidence
Every item verified before dispatch, free UK delivery over £100 and free, easy returns within 14 days.
Hoodlums UK is an independent UK reseller of authenticated sneakers, streetwear, luxury bags, watches and collectables, trusted by 10,000+ happy customers.
Hoodlums UK is an independent retailer. Not affiliated with or endorsed by Nike, Jordan, Adidas, ASICS, New Balance, UGG, Supreme, Goyard, Swatch, The Pokémon Company, Pop Mart or any other brand listed on this site. All brand names and trademarks are the property of their respective owners.